The persistence of inflationary pressures. continued supply chain disruptions, and talent search and retention difficulties are fueling the leader’s determination to continue funding digital initiatives to develop lasting competitive advantages – even when results are not immediate.
The following chart from a Gartner survey reminds us that the movement towards digitization is seen as critical in positioning companies to sustain growth, efficiently and effectively.
What exactly does digital transformation mean depends on each department, each worker and on their contribution to the company’s results. For some digitization translates into further process automation. For others, it requires adding to decision systems layers of information not currently available or difficult to obtain. Regardless, the challenge for knowledge workers will continue to be how to support CEO’s supported initiatives and how to show value to the entire organization.